Frequently Asked Questions (FAQ)

1. Are your perfumes original?

Yes. At Baridi Perfumes-NL, we only sell 100% authentic fragrances sourced from trusted suppliers and official distributors.

2. How long does shipping take?

After your order has been processed, the estimated delivery times are:

• Within the Netherlands: 1–2 business days
• Belgium: 1–2 business days
• Germany: 2–3 business days
• France: 2–4 business days
• Other European countries: 3–5 business days

Please note that delivery times are estimates and may vary depending on the shipping carrier or unforeseen circumstances.

3. How much does shipping cost?

Shipping costs are calculated automatically at checkout based on your delivery address and selected shipping method.

4. Can I track my order?

Yes. Once your order has been shipped, you will receive a shipping confirmation email with a tracking number so you can follow your package.

5. Can I return my order?

Yes. You may return eligible items within our return period, provided they are unopened, unused, and in their original packaging.

Please contact us before returning your order so we can provide you with the correct return instructions.

Please note:

• Return shipping costs are the responsibility of the customer.
• The return shipping cost will be deducted from your refund amount.
• Refunds will be processed after we have received and inspected the returned item.

6. What should I do if my order arrives damaged or incorrect?

If your order arrives damaged or you receive the wrong product, please contact us within 48 hours of delivery. Include your order number and clear photos of the item so we can resolve the issue as quickly as possible.

7. Do you ship outside the Netherlands?

Yes. We ship throughout Europe.

8. Can I cancel or change my order?

If your order has not yet been shipped, we may be able to cancel or modify it.

Please contact us as soon as possible after placing your order.

9. How can I contact Baridi Perfumes-NL?

You can reach us through any of the following:

Email
info@baridi.nl

Website
baridi-perfumes.nl

Instagram
@baridiperfumes_nl

Store Locations

Maastricht
Muntstraat 36
6211 EK Maastricht
The Netherlands

Rotterdam
Oude Binnenweg 57A
3012 AJ Rotterdam
The Netherlands

10. How long does it take to receive my refund?

Once we have received and inspected your returned item, your refund will be processed within 5–10 business days to your original payment method.

Please note that the return shipping cost will be deducted from the total refund amount.

11. Do you offer customer support?

Absolutely! Our customer support team is happy to assist you with any questions regarding products, orders, shipping, or returns.

We aim to respond to all emails and messages within 24 hours on business days.